Cancellation Policy
If you want to cancel the reservation, please check the Cancellation policy then cancel through Reservations & Inquiries.
取消料
1. Cancellation of the bookings for your reason may incur fees as below. If you change any aspect of your booking with accommodations, any changes will be subject to the increase in pricing per room.
Date of cancellation | request of any change | |||
---|---|---|---|---|
Count from the day before departure | With accommodations | Day tour | ||
1 | Cancelling 21days or more before departure | No Charge | No Charge | |
2 | Cancelling 20days or more before departure (exclude3-8) | 20% of tour fee | No Charge< | |
3 | Cancelling 10days or more before departure (exclude4-8) | 20% of tour fee | 20% of tour fee | |
4 | Cancelling 7days or more before departure (exclude5-8) | 30% of tour fee | 30% of tour fee | |
5 | Cancelling 24hours before departure | 40% of tour fee | 40% of tour fee | |
6 | Cancelling on the day of departure | 50% of tour fee | 50% of tour fee | |
7 | No Show-up | 100% of tour fee | 100% of tour fee | |
8 | Cancelling after departure | 100% of tour fee | 100% of tour fee |
2. When the balance of tour fee is not paid by the appointed date, you will be required to pay cancellation charge as it is listed above.
3. Change of the departure date by you is subject to cancellation fee